Chicago Chauffeur Service FAQ: Airports, Quotes, and Bookings

Request a ride with your flight number, arrival date and time, destination, and number of passengers. Dispatch confirms your rate and the pickup plan before your trip. See our O'Hare airport car service page for details.

The process is the same: send your trip details and flight information, and dispatch confirms the rate and pickup plan. Midway is a single compact terminal, which keeps pickups straightforward. See our Midway airport car service page.

Include your flight number when you request a ride. We monitor your flight's status and adjust your pickup time if it lands early or late, so you don't need to call us with updates.

Because we track your flight, a delay doesn't cancel or change your reservation — your pickup time follows your actual arrival. If your plans change in other ways, contact dispatch as soon as you can.

Meet-and-greet arrangements are available on request. Airports restrict where pre-arranged vehicles may meet passengers, so dispatch confirms the exact pickup plan with you when you book.

Use the ride request form, call (312) 757-9055, or message us on WhatsApp. Our dispatch team reviews your trip details and confirms your rate and arrangements with you before your ride. Quotes are not instant — a dispatcher confirms each one.

Rates depend on your route, date and time, and the vehicle you need, so there is no public rate card. Request a ride and dispatch will confirm your exact rate in advance.

Your quote lists what is included and any applicable fees, so there are no surprises. Complimentary wait time is included on airport pickups; dispatch confirms the exact amount in your quote.

Complimentary wait time is included on airport pickups, and dispatch confirms the exact amount in your quote, along with how any additional waiting is handled. Cancellation terms are confirmed in your quote and booking confirmation — please contact dispatch as soon as your plans change.

As early as you can, especially around peak travel periods. Same-day requests are subject to availability — for urgent trips, call dispatch directly.

Yes — dispatch is available 24/7 by phone and WhatsApp, so early flights and late arrivals are covered. Any time-of-day considerations are included in your quote.

Mention it in the notes of your request and dispatch will confirm what can be arranged for your trip.

Yes. We offer corporate transportation accounts with consolidated monthly invoicing and dedicated dispatch coordination. Send us an inquiry and we'll walk you through setup.

With an hourly chauffeur, you reserve a vehicle and chauffeur for a block of time and share your itinerary. Dispatch quotes the booking by the hour, including any minimum length and how additional time is handled.

Chicago and the surrounding suburbs, including O'Hare (ORD) and Midway (MDW) airports. See our service areas. If an address falls outside our usual radius, the booking form will flag it and we can often still help on request.

Yes — we cover the city and the suburbs within roughly 35 miles of downtown, including the North Shore, the northwest suburbs, DuPage County, and the south and southwest suburbs.

Yes. Include the hotel name and any meeting point in the notes of your request, and your chauffeur will be ready at the right entrance.